1)  ORDER  /  Order method

1. Please choose the commodity from a Japanese website.
   http://www.hellcatpunks.com/jp/news.html
2. There is no problem even if Japanese cannot be read.
   
3. Please send the following details after clicking the following order mail.
   • Commodity number
   • Color
   • Size
   • Size spec
   • Quantity
   • Your name
   • Shipping address
   • Phone number
   • Fax number
   • e-mail address
   If you can send the image recorded in the Web site of your commodity you want, it will be wonderful.
   =About the size spec of the dress=
   Please order even if you do not understand the size spec. We contact you later.
   

   

2)  CONFIRM  /  STOCK CONFIRMATION REPORT

1. After we receive your order, we look for the stock of the commodity and report on the result to you.
2. I report the commodity's size spec with the above-mentioned.
3. Please confirm size spec and answer. If you want to change your order,please reply us.

3)  PAY & SHIP  /  ORDER CONFIRMATION  /  SHIPPING CHARGE  /  PAYMENT

1. Order confirmation
   ORDER CONFIRMATION SHEET to which the details/shipping address/commodity price/carriage/total amount of money is written is sent.
   
   Please confirm the following
   • Commodity number
   • Color
   • Size
   • Size spec
   • Quantity
   • Your name
   • Shipping address
   • Phone number
   • Fax number
   • e-mail address
   
   After confirmed, Please print out it. Please write details of your credit card in the sheet and send the it by fax.
   And please write details of your credit card in the sheet and send the it by fax.
   It has no problem even if it is scanned and it sends it with email.
   We pay with your card after it is received and ship it within three days.
2. Payment is only credit card
   
   VISA / MASTER CARD / AMERICAN EXPRESS
3. Explanation of a charge
   Please understand that a displayed amount of money changes by an exchange rate of the yen.
   It is reference example at a lower exchange rate.
   US 1$=¥90.00 　 1euro=¥129.66 　1￡=¥144.73 　(15.Dec.2009)
4. Shipping charge
   The customer should pay the shipping and shipping & handling.
   The ordered goods are shipped in EMS (Air parcel post).
5. A day of arrival
   It is different by an area. In response to your reply, we send out your goods within three days. We e-mail you about EMS number together. The EMS number teaches you a location of your goods.
6. A payment day
   Please obey instructions of your credit card company.
7. About returned goods
   *** We cannot accept return of goods by your reason.
   *** We exchange, when the goods difference, breakage and only our mistake.
           It will be effective less than seven days after goods arrival.
   *** Refund will be given at the discretion of the company management.
8. Returned-goods term
   Within seven days after goods arrival.